St. Thomas villa. Bliss, July 2011
My family and I have never stayed in a villa until this vacation. We were nervous about trying a different type of vacation. I was afraid that if we rented a villa, we would be "stranded" if we had a problem. After speaking to our rental agent, I felt much more confident about renting a villa. I realized that the villa (management) company would provide the help that we would need on the island.
Jeff (our escort) was at the airport when we landed, holding a sign with my name on it. It could'nt have been any easier. He was friendly and helpful. He gave us his phone number in case we had a problem on the island.
Staying at the villa was better than we even imagined. We all agreed that the villa was even nicer than the pictures (& we didn't think that was possible!)
My experience has been fantastic. The villa was well stocked with all of the basics (garbage bags, toilet paper, kitchen gadgets, laundry detergent). We were pleased to see there were games, DVDs (which we didn't use), and beach chairs. The house was beautifully landscaped and very private. The views from every room were stunning. We certainly felt like we were in paradise.
There was plenty to do in St. Thomas, but because the villa was so lovely, we were also happy to do "nothing".
We appreciated all of the attention to detail - the binder with a list of activities and restaurant menus, the maps and info on the islands of St. John and St. Thomas, and the phone calls from the masseuse and cleaning staff. It was all very helpful. Best of all, we knew that if there was a problem, someone was just a phone call away.
I can't say enough good things about this company. We will certainly tell my friends and family about our experience... After dealing with your company, I would not use another villa company. Your company is very well organized.
Thank you again for a wonderful vacation!
[Excerpts from guest questionnaire]